Who We Are

Our values are honesty, integrity, respect, and collaboration. We’re Australia-based, industry experienced, and focused on building personalised service.

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What We Do

We’re here to help! We can support you with tasks from Client Interaction, to Social Media Management, and Data Entry.

Executive Support

  • Calendar Management 

  • Travel planning

  • Executive communication drafting

  • Basic bookkeeping and expense management

  • Building systems and workflows

Administration & Marketing Support

  • Answering calls, emails, and chat inquiries

  • Data Entry

  • Booking, confirming, and rescheduling appointments 

  • Social Media Management

  • Adhoc administrative tasks

Personal Assistance

  • Paying bills

  • Booking events and services

  • Calendar and diary management

  • Vendor research and vetting

  • Arranging deliveries and online purchases

Client & Customer Service

  • Client Interaction

  • Follow up on inquiries, quotes, or purchases

  • Send welcome emails and onboarding materials

  • Update customer records

  • Report on pain points or gaps in service

* Retail Planning

  • Create and manage seasonal buying plans and calendars

  • Support with assortment planning, analysing product performance and sales data

  • Assist with inventory planning, stock level tracking, and reorder timing

* Project & Workflow Management

  • Track milestones and deliverables to keep projects on schedule

  • Coordinate with teams to ensure clarity on deliverables, timelines, and responsibilities

  • Summarise and communicate project progress reporting data

* Research and Reporting

  • Analyse trends, markets, and competitors to support insights

  • Source products, suppliers, and prices  

  • Compile actionable research reports and summarise provided data for easy analyses

Need Something Else?

Feel free to reach out and discuss what tasks you require help with!

* Subject to and additional Advanced Support Rate

Please note, we do not offer cold-calling services

Our Pricing

We offer a tiered pricing system which is based on your chosen amount of hours and the length of your commitment. The more hours and the longer you commit to, the better the rate you’ll pay!

Rates are inclusive of GST and superannuation/ pension.

Full price list will be shared during consultation.

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Casual Hourly Retainer Agreements

From $65/ £33 Per Hour

Ideal for those needing flexible, low-commitment support - you book a chosen amount of hours on a casual, week-to-week basis (subject to availability).

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Rolling Monthly Contracts

From $60/ £30 Per Hour

Ideal for those requiring more consistency - an ongoing monthly agreement that renews automatically, providing consistent support with the flexibility to adjust or cancel with notice.

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Project-based Contracts

From $60/ £30 Per Hour

Ideal for those who need help for a specific timeframe - A fixed-term agreement where support is provided for the duration of a specific project or timeframe.

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Advanced Support Rate

Additional $20/ £10 Per Hour

A premium task-based fee is added to your hourly rate for advanced-level support (outlined above), only applicable for hours spent on advanced tasks.

  • "Nina couldn't do enough for me; her attention to detail, warm and open personality, and efficient working style made her an easy hire. I'm not someone who is particularly data-savvy, and Nina took over that side of my business effortlessly."

    JP, Former Customer, Melbourne

  • "I have a small e-commerce startup, and needed help with day-to-day tasks. Nina was super helpful - she’s thorough and detail orientated, and her background in Buying and understanding of the UK market made her the perfect person for the role (her experience also meant she was able to guide me through some processes which I was struggling with). 5*!"

    E-commerce Founder, UK

Let’s Work Together

If you're interested in working with us, we’d love to hear from you! Complete the form below with a few details about how we can help. We'll review your message and get back to you within 24 hours.