We’ll help you focus on what matters

Our Virtual Assistant services help you get your time back, and your business moving faster

Free up to 20 Hours per Week

Flexible Levels of Support

Work Directly with our Founder

Benefit from Industry Experience

Australia-based Support

Local Market Knowledge

Learn More

Services We Offer

  • An open notebook with handwritten notes and a pen on a wooden desk, a laptop showing a social media page, a white mug, a smaller glass mug with tea, a black speaker, and a vase with pink flowers near a window.

    Executive Support

    • Calendar Management 

    • Travel planning

    • Executive communication drafting

    • Basic bookkeeping and expense management

    • Building systems and workflows

  • Close-up of white sand dunes with shadows creating a pattern of parallel ridges

    Administration & Receptionist Support

    • Answering calls, emails, and chat inquiries

    • Booking, confirming, and rescheduling appointments 

    • Social Media Management

    • Adhoc administrative tasks

  • Minimalist white room with a simple white table, olive green chair, and decorative items including potted plants, a framed picture, and a vase.

    Personal Assistance

    • Booking events and services

    • Calendar and diary management

    • Vendor research and vetting

    • Arranging deliveries and online purchases

  • Two beige dried wheat stalks and a light pink cream tube lying on a wooden surface.

    Client & Customer Service

    • Follow up on inquiries, quotes, or purchases

    • Send welcome emails and onboarding materials

    • Update customer records

    • Report on pain points or gaps in service

  • A mirror reflects a row of beige and white clothing hanging on wooden hangers, with a green cactus plant in the foreground.

    Retail Planning

    • Create and manage seasonal buying plans and calendars

    • Support with assortment planning, analysing product performance and sales data

    • Assist with inventory planning, stock level tracking, and reorder timing

  • Interior view of a modern building with beige stone walls, columns, and stairs with wooden railings.

    Project & Workflow Management

    • Track milestones and deliverables to keep projects on schedule

    • Coordinate with teams to ensure clarity on deliverables, timelines, and responsibilities

    • Summarise and communicate project progress reporting data

  • Several open books laid flat and stacked on top of each other, viewed from above. The pages contain dense printed text.

    Research & Reporting

    • Analyse trends, markets, and competitors to support insights

    • Source products, suppliers, and prices  

    • Compile actionable research reports and summarise provided data for easy analyses

Who We Are

An independently run Virtual Assistant service based in the Surf Coast, Australia, but working with clients globally.

I’m Nina - the person behind Virtual Assistant Hub. With 19 years of corporate experience, I pride myself on being reliable, approachable, and a supportive force your business. My work is grounded in integrity, accountability, respect, and collaboration, and my focus is building strong, trusted relationships with my clients.

Learn more

How It Works

A contact form titled 'Begin the Conversation' with fields for name, email, and message, and a black 'Send' button on a beige background.

1. Contact Us

Let’s chat! Send us a brief outline of your needs, and we will get back to you within 24 hours outlining how we can help.

Four cream-colored tiles spelling out the word "ZOOM" with black letters on a white background.

2. Consultation Period

We’ll get clear on the details of what you need and make sure we’re a good fit. If you’d rather get to know us outside of emails, we offer an introductory phone or video consultation - with no commitment and no charge.

Digital calendar for June 2026 showing scheduled events on June 4, 11, 18, 20, and 26, with images of landscapes. Adjacent to the calendar, there are event listings with RSVP buttons, including events titled 'Creative Sync,' 'Inspire Night,' and other upcoming events with dates and locations listed as New York, NY.

3. Get To Work!

Once you’re happy, we’ve agreed on your required level of support, and the paperwork is signed, we will get to work.

FAQs

Why Choose Us?

✓ Personalised Service - We help evaluate what assistance you need based on your industry, priorities, and working style

✓ Access to Skills - We have 19 years’ industry experience which you can elevate to help you in administration, calendar management, bookkeeping, project coordination, and retail strategy execution

✓ Local Support - A locally based service with clear communication and strong market understanding

✓ Reduce Costs - No overheads such as office space, equipment, or full-time salary

✓ Single point of contact - work directly with Nina, our founder, building a strong working relationship with a trusted point of contact

✓ Flexible Packages - Competitive pricing, adjustable hours, and no long-term commitments or tricking hiring processes

✓ Value-driven service - We have strong corporate values based on honesty, integrity, and respect, ensuring we handle your business with care, and integrate easily into your cultural expectations

✓ You’re in control - Prompt, professional responses across email, chat, and video to keep you informed and in control

Contact us

Interested in working with us, or want to know more? Contact us for a free video consultation.

Contact Us